UCFS Says Call Us, and We’ll Work With You
January 14, 2019 (Cleveland) United Consumer Financial Services wants to tell its customers who have been furloughed and otherwise impacted by the shutdown of parts of the federal government that the company will defer their monthly payment for 30 days and will work with customers who contact them.
“It’s the right thing to do,” says President Joe Francesconi. “It’s how we would want to be treated if we were in a similar circumstance beyond our control.” UCFS works with merchants to provide financing for their consumers. UCFS serves a wide variety of industries including home products, medical procedures and equipment, home improvement projects, retail sales, funeral services and many more.
The company said it did not know how many of its customers were affected by the shutdown and said customers who call the company would be asked “a few simple questions to confirm their situation.” Then customers would be extended the courtesy of deferral, would not incur a late fee and not be “credit rated,” meaning that no report would be sent to a credit agency which could negatively affect the customer’s credit score.
David Girt, Director of Account Services, noted that the company has done this before with individuals impacted by hurricanes in Texas and Florida and flooding in Louisiana, providing as much as 90 days of deferral. “We value our customers and are glad to help during this difficult time,” Girt said. “We ask anyone affected by the government shutdown to give us a call at 1-800-338-6507.”
About United Consumer Financial Services Company: UCFS is committed to integrity, responsibility, and respect. UCFS provides businesses the opportunity to offer financing for their customers. UCFS supports a broad range of businesses including retail merchants, professional service providers, distributors, and in-home product/service providers within the medical, healthcare, home product, home improvement, pet, and funeral markets. UCFS is a Scott Fetzer company. www.ucfs.net
Contact: Janice Schenk, Manager, Marketing and Communications, United Consumer Financial Services, 440-835-6643, jschenk@ucfs.net.